Restoration Process
When our clients have a restoration project we know it’s a challenge. All of the sudden you have an emergency situation that you did not expect and you are worried that your home or business may never be the same. That is where Waller can step in and help you. Although each claim, policy, and insurance company is unique, here is a general overview of how our restoration process works:
Claim Event Occurs
The process begins when the damage event occurs at your property.
Leak Detection & Emergency Services
If you need emergency services (water removal, tarp, board up, etc.), Waller can help. We have a crew on call 24/7 – 365 days a year for this purpose.
Call us now if you need help at 863-266-0815.
Consultation
A Waller estimator visits the site to consult with you. We review the damage, discuss needed repairs, and address your specific concerns. Following this, Waller prepares a detailed estimate for the insurance company.
Insurance Company Approval
Waller will work with your insurance adjuster to come to an agreement on a fair estimate. We ensure the estimate entails all necessary repairs needed to fully restore your property.
Selections & Changes
Waller will work with you to make your finish selections and go over any changes in design or materials you may want to consider, helping you get ready for the project to start.
Preparation & Construction
We will introduce you to your Project Manager, who will supervise and coordinate your construction to ensure it is on time and on budget. Your Project Manager will schedule the work, handle any problems, and ensure crews protect your space (installing dust barriers, drop cloths, etc).
Final Touch Up Work
Once the project is substantially complete, we shift to final details. Our Project Manager will meet with you for a final walk-through to create a punch list. We then take care of these items, thoroughly clean the project site, and complete the restoration process.
